Returns & Refunds Policy

Thank you for supporting me, the artist, by buying original, one-of-a kind paintings I make. The policies below make it possible for me to "do all the things" involved in ensuring my art practice is run efficiently and with the highest level of care.


When buying directly from me, all sales are final.

You are encouraged to examine the artwork carefully and ask any clarifying questions prior to making the purchase. Please make your purchase with the understanding that all sales are final once purchased.

• In-person purchases: I do not accept returns. After you pay for the art and the art is in your possession, you become the owner of the original (physical) artwork, while while I retain all licensing and reproduction rights.

• Shipped purchases: Once your payment is processed, I will begin the packaging and shipping process. I ship all items with insurance and tracking. Once package is shipped, I will provide you with the tracking number. When the package is delivered to the address you provided, I will not be accepting returns. After delivery, you become the owner of the original (physical) artwork, while I retain all licensing and reproduction rights.

  • Should the purchased item get lost in the mail, I will follow up with the shipping service provider and file an insurance claim. If the insurance claim results in a payment for losses, I will refund the cost of the painting and any shipping or other fees you may have paid).

  • Should the purchased item arrive damaged, please contact me and provide evidence re: damage so that I can file a claim with insurance. If the insurance claim results in a payment for losses, I will refund the cost of the painting and any shipping or other fees you may have paid).

  • If you provide the wrong delivery address for a purchase, I will not offer a refund for that artwork. If the artwork is returned to me by the recipient at that wrong address, I will offer to you to provide the correct address, but you will be required to cover all shipping costs.

• Commissions: Deposits for commissions are non-refundable once paid.
  

Returning goods:

If you wish to return a purchase you may do so with the understanding that you will not be issued a refund. You are responsible for the cost and risk of returning the goods. You should send the goods to the following address:

2615 Sweet Water Springs Blvd. Ste. G11, Spring Valley, CA 91978

I cannot be held responsible for goods damaged or lost in return shipment. Therefore, you are advised to use a trackable mail service.

Contact the artist:

If you have any questions about the Returns and Refunds Policy, please contact my by e-mail LJBFstudio@gmail.com

Please refer to the return policies of individual galleries when buying my artwork from local galleries.